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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

Can I limit what users have access to?SSsupport2025-12-23T09:59:18-04:00

Can I limit what users have access to?

Yes. The Smart Safety Pro lockout tagout software has built in user permission groups to ensure users only perform functions that they are authorized to do.

The user groups allow or block the ability to create procedures, approve procedures, perform periodic inspections, perform machine lockout tagout events, or run reports.

Admins have complete control over who is given access to various software. This ensures that only authorized employees have the ability to use the lockout tagout software to perform a digital lockout.

How do I return the machine to service?SSsupport2025-12-23T10:32:40-04:00

How do I return the machine to service?

When a machine is in a lockout or minor servicing status, scanning the procedure or energy source QR code launches the digital return-to-service process.

Using the same method as the lockout, the return-to-service steps are displayed one at a time on the screen and the authorized employee validates that each step is completed successfully.

When the return-to-service status is finalized, the real-time equipment status returns to operating.

Can I use the app even if I don’t have WiFi?SSsupport2025-12-23T09:59:56-04:00

Can I use the app even if I don’t have WiFi?

Yes. The Smart Safety Pro Lockout Tagout app is built to work without a WiFi connection and transfers data between the software and the mobile app using a sync process.

Lockout tagout procedures, audits, and updates can be completed anytime, anywhere. This means that you will never be unable to use the lockout tagout app due to a machine being in an area without a WiFi or data connection.

How do I create a procedure report to attach to the machine?SSsupport2025-12-23T10:41:32-04:00

How do I create a procedure report to attach to the machine?

With the Smart Safety Pro lockout tagout app, a procedure is written at the machine using the 100% mobile procedure builder. Once complete, it is available for viewing on the main procedure dashboard.

The steps of the procedure are automatically compiled into a beautiful custom branded report, and include Scope, Purpose, and Authorization; application steps, equipment pictures, energy identification and isolation instructions, and return to service steps.

No extra formatting is required – simply press the print button and attach the report to each machine.

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Lockout Tagout Tags

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Electrical Isolation Point Tag

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