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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

What if I don’t have WiFi near the machine?SSsupport2025-12-23T10:33:19-04:00

What if I don’t have WiFi near the machine?

No WiFi? No worries.

Our app works while disconnected from WiFi with a built-in synchronization process that seamlessly transfers your data back and forth between the mobile app and the web portal.

Is there a shortcut if I have more than one of the same machine?SSsupport2024-10-22T13:29:24-04:00

Is there a shortcut if I have more than one of the same machine?

Our procedure copy feature allows a completed procedure to be copied for identical machines. This prevents the duplication of lockout tagout procedure writing work when a company has identical machines.

Can I use digital lockout if my company doesn’t allow cameras?SSsupport2025-12-23T10:47:47-04:00

Can I use digital lockout if my company doesn’t allow cameras?

Yes, the lockout tagout app can be used without cameras.

To maintain scan-ability, use the Smart Safety Pro lockout tagout app on a mobile computer with a security lockdown.

Lockout tagout procedures can also be executed by selecting the machine from the equipment list, or typing the procedure ID into the procedure lookup box.

How do I track when periodic inspections are due?SSsupport2025-12-23T10:03:19-04:00

How do I track when periodic inspections are due?

With the Smart Safety Pro lockout tagout app, program managers no longer need to manually track when periodic inspections are due. The software takes over tracking inspections and ensures that a period inspection is triggered every year.

The number of periodic inspections due is displayed at 30, 60, and 90 day intervals. This information is accessible via reporting, the web portal dashboard, and the periodic inspection workflow in the lockout tagout mobile app.

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