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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

Can I use digital lockout for minor servicing?SSsupport2025-12-23T10:43:24-04:00

Can I use digital lockout for minor servicing?

Yes. The Smart Safety Pro lockout tagout app includes a minor servicing module.

With this module, QR codes can be applied to individual energy sources. Scanning an energy source QR code launches a mini-procedure and changes the equipment status on the dashboard to minor servicing.

Do I need to use a desktop computer to create a procedure?SSsupport2025-12-23T10:42:57-04:00

Do I need to use a desktop computer to create a procedure?

No. The lockout tagout app includes a 100% mobile LOTO procedure builder.

Procedures are written right at the machine for better accuracy and efficiency. Users can add energy sources, take and annotate images, and add verification and return to service steps all on the mobile app.

What is the benefit of mobile lockout tagout?SSsupport2025-12-23T10:33:53-04:00

What is the benefit of mobile lockout tagout?

Mobile lockout tagout software offers visibility and insights into machine status that are not possible with a manual lockout tagout program. When a machine is locked out, the authorized employee scans a QR code, views each step of the procedure, and confirms on the screen that the step was completed successfully.

This offers two major benefits. First, it ensures that the procedure is followed correctly and includes documentation validation. Next, it changes the status of the equipment to “locked out”.

The Smart Safety Pro equipment dashboard displays real-time operating status of all equipment so that program managers verify details without walking out to the machine.

Can any employee perform a periodic inspection?SSsupport2025-12-23T09:56:43-04:00

Can any employee perform a periodic inspection?

Whether or not an employee can perform a periodic inspection is determined by the permissions assigned within the software.

An authorized employee must have the proper permission level assigned to access the periodic inspections workflow within the Smart Safety Pro lockout tagout app.

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