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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

What if I don’t have WiFi near the machine?SSsupport2025-12-23T10:33:19-04:00

What if I don’t have WiFi near the machine?

No WiFi? No worries.

Our app works while disconnected from WiFi with a built-in synchronization process that seamlessly transfers your data back and forth between the mobile app and the web portal.

Can I use the app even if I don’t have WiFi?SSsupport2025-12-23T09:59:56-04:00

Can I use the app even if I don’t have WiFi?

Yes. The Smart Safety Pro Lockout Tagout app is built to work without a WiFi connection and transfers data between the software and the mobile app using a sync process.

Lockout tagout procedures, audits, and updates can be completed anytime, anywhere. This means that you will never be unable to use the lockout tagout app due to a machine being in an area without a WiFi or data connection.

How does the procedure approval work?SSsupport2025-12-23T10:34:48-04:00

How does the procedure approval work?

After a LOTO procedure is finished and submitted it is ready for approval. The Authorized User can review the procedure in the mobile app, make any necessary changes, then digitally approve it.

This activates the procedure QR code so that it can be scanned to auto-launch the mobile procedure execution anytime lockout tagout is required.

Do I need to use a desktop computer to create a procedure?SSsupport2025-12-23T10:42:57-04:00

Do I need to use a desktop computer to create a procedure?

No. The lockout tagout app includes a 100% mobile LOTO procedure builder.

Procedures are written right at the machine for better accuracy and efficiency. Users can add energy sources, take and annotate images, and add verification and return to service steps all on the mobile app.

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Electrical Isolation Point Tag

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