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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

Can I limit what users have access to?SSsupport2025-12-23T09:59:18-04:00

Can I limit what users have access to?

Yes. The Smart Safety Pro lockout tagout software has built in user permission groups to ensure users only perform functions that they are authorized to do.

The user groups allow or block the ability to create procedures, approve procedures, perform periodic inspections, perform machine lockout tagout events, or run reports.

Admins have complete control over who is given access to various software. This ensures that only authorized employees have the ability to use the lockout tagout software to perform a digital lockout.

How does the procedure approval work?SSsupport2025-12-23T10:34:48-04:00

How does the procedure approval work?

After a LOTO procedure is finished and submitted it is ready for approval. The Authorized User can review the procedure in the mobile app, make any necessary changes, then digitally approve it.

This activates the procedure QR code so that it can be scanned to auto-launch the mobile procedure execution anytime lockout tagout is required.

How do I track when periodic inspections are due?SSsupport2025-12-23T10:03:19-04:00

How do I track when periodic inspections are due?

With the Smart Safety Pro lockout tagout app, program managers no longer need to manually track when periodic inspections are due. The software takes over tracking inspections and ensures that a period inspection is triggered every year.

The number of periodic inspections due is displayed at 30, 60, and 90 day intervals. This information is accessible via reporting, the web portal dashboard, and the periodic inspection workflow in the lockout tagout mobile app.

Can I edit a procedure after it is submitted?SSsupport2025-12-23T10:42:24-04:00

Can I edit a procedure after it is submitted?

After a procedure has been submitted for approval, the approver is able to make edits until the final approval. When a procedure is in an approved status it cannot be edited.

If things change or edits are determined to be needed during a periodic inspection, a procedure can be unapproved. This allows the procedure to be modified as needed and then submitted for reapproval.

This is a quick process that does not require starting over with a new procedure. When a procedure is revised, it is assigned a new ID number and QR code to ensure version tracking and undisrupted history data.

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