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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

Can I edit a procedure after it is submitted?SSsupport2025-12-23T10:42:24-04:00

Can I edit a procedure after it is submitted?

After a procedure has been submitted for approval, the approver is able to make edits until the final approval. When a procedure is in an approved status it cannot be edited.

If things change or edits are determined to be needed during a periodic inspection, a procedure can be unapproved. This allows the procedure to be modified as needed and then submitted for reapproval.

This is a quick process that does not require starting over with a new procedure. When a procedure is revised, it is assigned a new ID number and QR code to ensure version tracking and undisrupted history data.

Can I use the app even if I don’t have WiFi?SSsupport2025-12-23T09:59:56-04:00

Can I use the app even if I don’t have WiFi?

Yes. The Smart Safety Pro Lockout Tagout app is built to work without a WiFi connection and transfers data between the software and the mobile app using a sync process.

Lockout tagout procedures, audits, and updates can be completed anytime, anywhere. This means that you will never be unable to use the lockout tagout app due to a machine being in an area without a WiFi or data connection.

Can I use digital lockout for minor servicing?SSsupport2025-12-23T10:43:24-04:00

Can I use digital lockout for minor servicing?

Yes. The Smart Safety Pro lockout tagout app includes a minor servicing module.

With this module, QR codes can be applied to individual energy sources. Scanning an energy source QR code launches a mini-procedure and changes the equipment status on the dashboard to minor servicing.

Is there a shortcut if I have more than one of the same machine?SSsupport2024-10-22T13:29:24-04:00

Is there a shortcut if I have more than one of the same machine?

Our procedure copy feature allows a completed procedure to be copied for identical machines. This prevents the duplication of lockout tagout procedure writing work when a company has identical machines.

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