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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

How do I return the machine to service?SSsupport2025-12-23T10:32:40-04:00

How do I return the machine to service?

When a machine is in a lockout or minor servicing status, scanning the procedure or energy source QR code launches the digital return-to-service process.

Using the same method as the lockout, the return-to-service steps are displayed one at a time on the screen and the authorized employee validates that each step is completed successfully.

When the return-to-service status is finalized, the real-time equipment status returns to operating.

Can I manage multiple sites in one system?SSsupport2025-12-23T09:58:32-04:00

Can I manage multiple sites in one system?

Yes. Within the Smart Safety Pro Lockout Tagout software, companies can add multiple sites to their operations.

The customizable site map allows sites to be kept separate. The divisional hierarchy also allows companies to setup employees assignments and views by division.

Can I edit a procedure after it is submitted?SSsupport2025-12-23T10:42:24-04:00

Can I edit a procedure after it is submitted?

After a procedure has been submitted for approval, the approver is able to make edits until the final approval. When a procedure is in an approved status it cannot be edited.

If things change or edits are determined to be needed during a periodic inspection, a procedure can be unapproved. This allows the procedure to be modified as needed and then submitted for reapproval.

This is a quick process that does not require starting over with a new procedure. When a procedure is revised, it is assigned a new ID number and QR code to ensure version tracking and undisrupted history data.

Is there version tracking included?SSsupport2025-12-23T10:34:20-04:00

Is there version tracking included?

Anytime a lockout tagout procedure is unapproved, edited, and re-approved, it is assigned a new procedure ID number.

This offers version tracking when reviewing historical reports and makes it possible to see which lockout tagout procedure was used at any point in time.

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