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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

What is the benefit of mobile lockout tagout?SSsupport2025-12-23T10:33:53-04:00

What is the benefit of mobile lockout tagout?

Mobile lockout tagout software offers visibility and insights into machine status that are not possible with a manual lockout tagout program. When a machine is locked out, the authorized employee scans a QR code, views each step of the procedure, and confirms on the screen that the step was completed successfully.

This offers two major benefits. First, it ensures that the procedure is followed correctly and includes documentation validation. Next, it changes the status of the equipment to “locked out”.

The Smart Safety Pro equipment dashboard displays real-time operating status of all equipment so that program managers verify details without walking out to the machine.

Do I need to use a desktop computer to create a procedure?SSsupport2025-12-23T10:42:57-04:00

Do I need to use a desktop computer to create a procedure?

No. The lockout tagout app includes a 100% mobile LOTO procedure builder.

Procedures are written right at the machine for better accuracy and efficiency. Users can add energy sources, take and annotate images, and add verification and return to service steps all on the mobile app.

Is there version tracking included?SSsupport2025-12-23T10:34:20-04:00

Is there version tracking included?

Anytime a lockout tagout procedure is unapproved, edited, and re-approved, it is assigned a new procedure ID number.

This offers version tracking when reviewing historical reports and makes it possible to see which lockout tagout procedure was used at any point in time.

What happens when a periodic inspection determines that changes to the procedure are required?SSsupport2025-12-23T09:55:38-04:00

What happens when a periodic inspection determines that changes to the procedure are required?

When it is necessary to change a procedure, the procedure can be unapproved and edited.

Changes can then be made to the existing procedure without having to start over. This includes editing image annotation and isolation steps.

After the changes are complete, the procedure is submitted for approval and assigned a new procedure ID number.

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