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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

Can I edit a procedure after it is submitted?SSsupport2025-12-23T10:42:24-04:00

Can I edit a procedure after it is submitted?

After a procedure has been submitted for approval, the approver is able to make edits until the final approval. When a procedure is in an approved status it cannot be edited.

If things change or edits are determined to be needed during a periodic inspection, a procedure can be unapproved. This allows the procedure to be modified as needed and then submitted for reapproval.

This is a quick process that does not require starting over with a new procedure. When a procedure is revised, it is assigned a new ID number and QR code to ensure version tracking and undisrupted history data.

Can any employee perform a periodic inspection?SSsupport2025-12-23T09:56:43-04:00

Can any employee perform a periodic inspection?

Whether or not an employee can perform a periodic inspection is determined by the permissions assigned within the software.

An authorized employee must have the proper permission level assigned to access the periodic inspections workflow within the Smart Safety Pro lockout tagout app.

Can I use digital lockout for minor servicing?SSsupport2025-12-23T10:43:24-04:00

Can I use digital lockout for minor servicing?

Yes. The Smart Safety Pro lockout tagout app includes a minor servicing module.

With this module, QR codes can be applied to individual energy sources. Scanning an energy source QR code launches a mini-procedure and changes the equipment status on the dashboard to minor servicing.

What if I don’t have WiFi near the machine?SSsupport2025-12-23T10:33:19-04:00

What if I don’t have WiFi near the machine?

No WiFi? No worries.

Our app works while disconnected from WiFi with a built-in synchronization process that seamlessly transfers your data back and forth between the mobile app and the web portal.

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