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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

What if I don’t have WiFi near the machine?SSsupport2025-12-23T10:33:19-04:00

What if I don’t have WiFi near the machine?

No WiFi? No worries.

Our app works while disconnected from WiFi with a built-in synchronization process that seamlessly transfers your data back and forth between the mobile app and the web portal.

Can I limit what users have access to?SSsupport2025-12-23T09:59:18-04:00

Can I limit what users have access to?

Yes. The Smart Safety Pro lockout tagout software has built in user permission groups to ensure users only perform functions that they are authorized to do.

The user groups allow or block the ability to create procedures, approve procedures, perform periodic inspections, perform machine lockout tagout events, or run reports.

Admins have complete control over who is given access to various software. This ensures that only authorized employees have the ability to use the lockout tagout software to perform a digital lockout.

Do I need to use a desktop computer to create a procedure?SSsupport2025-12-23T10:42:57-04:00

Do I need to use a desktop computer to create a procedure?

No. The lockout tagout app includes a 100% mobile LOTO procedure builder.

Procedures are written right at the machine for better accuracy and efficiency. Users can add energy sources, take and annotate images, and add verification and return to service steps all on the mobile app.

What happens when a periodic inspection determines that changes to the procedure are required?SSsupport2025-12-23T09:55:38-04:00

What happens when a periodic inspection determines that changes to the procedure are required?

When it is necessary to change a procedure, the procedure can be unapproved and edited.

Changes can then be made to the existing procedure without having to start over. This includes editing image annotation and isolation steps.

After the changes are complete, the procedure is submitted for approval and assigned a new procedure ID number.

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