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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

What happens when a periodic inspection determines that changes to the procedure are required?SSsupport2025-12-23T09:55:38-04:00

What happens when a periodic inspection determines that changes to the procedure are required?

When it is necessary to change a procedure, the procedure can be unapproved and edited.

Changes can then be made to the existing procedure without having to start over. This includes editing image annotation and isolation steps.

After the changes are complete, the procedure is submitted for approval and assigned a new procedure ID number.

Can I use the app even if I don’t have WiFi?SSsupport2025-12-23T09:59:56-04:00

Can I use the app even if I don’t have WiFi?

Yes. The Smart Safety Pro Lockout Tagout app is built to work without a WiFi connection and transfers data between the software and the mobile app using a sync process.

Lockout tagout procedures, audits, and updates can be completed anytime, anywhere. This means that you will never be unable to use the lockout tagout app due to a machine being in an area without a WiFi or data connection.

Do I need to print and file periodic inspection records?SSsupport2025-12-23T09:56:11-04:00

Do I need to print and file periodic inspection records?

No. The lockout tagout software portal stores all periodic inspections in the database permanently. Periodic inspection reports can be run on-demand as needed.

During an OSHA audit, periodic inspection data can be produced for any equipment criteria and any date range at the click of a button.

Can I edit a procedure after it is submitted?SSsupport2025-12-23T10:42:24-04:00

Can I edit a procedure after it is submitted?

After a procedure has been submitted for approval, the approver is able to make edits until the final approval. When a procedure is in an approved status it cannot be edited.

If things change or edits are determined to be needed during a periodic inspection, a procedure can be unapproved. This allows the procedure to be modified as needed and then submitted for reapproval.

This is a quick process that does not require starting over with a new procedure. When a procedure is revised, it is assigned a new ID number and QR code to ensure version tracking and undisrupted history data.

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