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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

Can I manage multiple sites in one system?SSsupport2025-12-23T09:58:32-04:00

Can I manage multiple sites in one system?

Yes. Within the Smart Safety Pro Lockout Tagout software, companies can add multiple sites to their operations.

The customizable site map allows sites to be kept separate. The divisional hierarchy also allows companies to setup employees assignments and views by division.

How do I return the machine to service?SSsupport2025-12-23T10:32:40-04:00

How do I return the machine to service?

When a machine is in a lockout or minor servicing status, scanning the procedure or energy source QR code launches the digital return-to-service process.

Using the same method as the lockout, the return-to-service steps are displayed one at a time on the screen and the authorized employee validates that each step is completed successfully.

When the return-to-service status is finalized, the real-time equipment status returns to operating.

Do I need to use a desktop computer to create a procedure?SSsupport2025-12-23T10:42:57-04:00

Do I need to use a desktop computer to create a procedure?

No. The lockout tagout app includes a 100% mobile LOTO procedure builder.

Procedures are written right at the machine for better accuracy and efficiency. Users can add energy sources, take and annotate images, and add verification and return to service steps all on the mobile app.

Is training offered?SSsupport2025-12-23T09:57:17-04:00

Is training offered?

The Smart Safety Pro lockout tagout software is easy to set up and can be used to start new or convert an existing lockout tagout program to a digital platform. Software training is available if needed, and an online knowledge base offers detailed instructions for using the software.

For companies who require OSHA training for authorized employees or assistance with procedure writing and understanding compliance, our partnership with safety consultants Rockford Systems offers onsite consulting services and expert software training combined.

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