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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

Can I edit a procedure after it is submitted?SSsupport2025-12-23T10:42:24-04:00

Can I edit a procedure after it is submitted?

After a procedure has been submitted for approval, the approver is able to make edits until the final approval. When a procedure is in an approved status it cannot be edited.

If things change or edits are determined to be needed during a periodic inspection, a procedure can be unapproved. This allows the procedure to be modified as needed and then submitted for reapproval.

This is a quick process that does not require starting over with a new procedure. When a procedure is revised, it is assigned a new ID number and QR code to ensure version tracking and undisrupted history data.

How do I return the machine to service?SSsupport2025-12-23T10:32:40-04:00

How do I return the machine to service?

When a machine is in a lockout or minor servicing status, scanning the procedure or energy source QR code launches the digital return-to-service process.

Using the same method as the lockout, the return-to-service steps are displayed one at a time on the screen and the authorized employee validates that each step is completed successfully.

When the return-to-service status is finalized, the real-time equipment status returns to operating.

How do I track when periodic inspections are due?SSsupport2025-12-23T10:03:19-04:00

How do I track when periodic inspections are due?

With the Smart Safety Pro lockout tagout app, program managers no longer need to manually track when periodic inspections are due. The software takes over tracking inspections and ensures that a period inspection is triggered every year.

The number of periodic inspections due is displayed at 30, 60, and 90 day intervals. This information is accessible via reporting, the web portal dashboard, and the periodic inspection workflow in the lockout tagout mobile app.

Can I use digital lockout for minor servicing?SSsupport2025-12-23T10:43:24-04:00

Can I use digital lockout for minor servicing?

Yes. The Smart Safety Pro lockout tagout app includes a minor servicing module.

With this module, QR codes can be applied to individual energy sources. Scanning an energy source QR code launches a mini-procedure and changes the equipment status on the dashboard to minor servicing.

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