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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

Can I use digital lockout for minor servicing?SSsupport2025-12-23T10:43:24-04:00

Can I use digital lockout for minor servicing?

Yes. The Smart Safety Pro lockout tagout app includes a minor servicing module.

With this module, QR codes can be applied to individual energy sources. Scanning an energy source QR code launches a mini-procedure and changes the equipment status on the dashboard to minor servicing.

How does the procedure approval work?SSsupport2025-12-23T10:34:48-04:00

How does the procedure approval work?

After a LOTO procedure is finished and submitted it is ready for approval. The Authorized User can review the procedure in the mobile app, make any necessary changes, then digitally approve it.

This activates the procedure QR code so that it can be scanned to auto-launch the mobile procedure execution anytime lockout tagout is required.

Can I manage multiple sites in one system?SSsupport2025-12-23T09:58:32-04:00

Can I manage multiple sites in one system?

Yes. Within the Smart Safety Pro Lockout Tagout software, companies can add multiple sites to their operations.

The customizable site map allows sites to be kept separate. The divisional hierarchy also allows companies to setup employees assignments and views by division.

What happens when a periodic inspection determines that changes to the procedure are required?SSsupport2025-12-23T09:55:38-04:00

What happens when a periodic inspection determines that changes to the procedure are required?

When it is necessary to change a procedure, the procedure can be unapproved and edited.

Changes can then be made to the existing procedure without having to start over. This includes editing image annotation and isolation steps.

After the changes are complete, the procedure is submitted for approval and assigned a new procedure ID number.

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