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Frequently Asked Questions

Check out the answers to frequently asked questions about the Smart Safety Lockout Tagout software program.

How do I return the machine to service?SSsupport2025-12-23T10:32:40-04:00

How do I return the machine to service?

When a machine is in a lockout or minor servicing status, scanning the procedure or energy source QR code launches the digital return-to-service process.

Using the same method as the lockout, the return-to-service steps are displayed one at a time on the screen and the authorized employee validates that each step is completed successfully.

When the return-to-service status is finalized, the real-time equipment status returns to operating.

Do I need to use a desktop computer to create a procedure?SSsupport2025-12-23T10:42:57-04:00

Do I need to use a desktop computer to create a procedure?

No. The lockout tagout app includes a 100% mobile LOTO procedure builder.

Procedures are written right at the machine for better accuracy and efficiency. Users can add energy sources, take and annotate images, and add verification and return to service steps all on the mobile app.

What information does the mobile periodic inspection include?SSsupport2024-10-22T13:31:52-04:00

What information does the mobile periodic inspection include?

The periodic inspection includes criteria as required by OSHA 29 CFR 1910.147, and includes an area to record the employees in attendance for the inspection.

Is there a shortcut if I have more than one of the same machine?SSsupport2024-10-22T13:29:24-04:00

Is there a shortcut if I have more than one of the same machine?

Our procedure copy feature allows a completed procedure to be copied for identical machines. This prevents the duplication of lockout tagout procedure writing work when a company has identical machines.

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