Our app works while disconnected from WiFi with a built-in synchronization process that seamlessly transfers your data back and forth between the mobile app and the web portal.
Is there a shortcut if I have more than one of the same machine?SSsupport2024-10-22T13:29:24-04:00
Our procedure copy feature allows a completed procedure to be copied for identical machines. This prevents the duplication of lockout tagout procedure writing work when a company has identical machines.
How do I return the machine to service?SSsupport2025-12-23T10:32:40-04:00
When a machine is in a lockout or minor servicing status, scanning the procedure or energy source QR code launches the digital return-to-service process.
Using the same method as the lockout, the return-to-service steps are displayed one at a time on the screen and the authorized employee validates that each step is completed successfully.
When the return-to-service status is finalized, the real-time equipment status returns to operating.
How do I track when periodic inspections are due?SSsupport2025-12-23T10:03:19-04:00
With the Smart Safety Pro lockout tagout app, program managers no longer need to manually track when periodic inspections are due. The software takes over tracking inspections and ensures that a period inspection is triggered every year.
The number of periodic inspections due is displayed at 30, 60, and 90 day intervals. This information is accessible via reporting, the web portal dashboard, and the periodic inspection workflow in the lockout tagout mobile app.
Can I use digital lockout for minor servicing?SSsupport2025-12-23T10:43:24-04:00
Yes. The Smart Safety Pro lockout tagout app includes a minor servicing module.
With this module, QR codes can be applied to individual energy sources. Scanning an energy source QR code launches a mini-procedure and changes the equipment status on the dashboard to minor servicing.
Can I use digital lockout if my company doesn’t allow cameras?SSsupport2025-12-23T10:47:47-04:00
Yes, the lockout tagout app can be used without cameras.
To maintain scan-ability, use the Smart Safety Pro lockout tagout app on a mobile computer with a security lockdown.
Lockout tagout procedures can also be executed by selecting the machine from the equipment list, or typing the procedure ID into the procedure lookup box.
